- Funterra is a streaming edutainment platform that offers fun, entertaining games with an educational backbone.
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Full access to all games requires a monthly Funterra subscription.
Note: The Funterra subscription is separate and distinct from other SMART subscriptions, such as SMART Learning Suite.
Help Center
Getting Started
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- We are extremely fortunate to offer a mix of diverse content – some developed in-house and some curated from our amazing partner network.
- Our games won’t feel like an extension of the school’s curriculum. In fact, that’s the point. Funterra offers edutainment that kids will engage with naturally in a home setting, without the need for explicit instruction from a teacher.
- The more you watch and play, the better Funterra gets at recommending games we think you’ll enjoy.
- Most of our games are correlated with academic standards. However there is no specific sequence or curricular framework that must be followed – it’s up to students and parents to choose how they would like to engage.
- Funterra’s offerings change over time – as we work with new partners we’ll have more to add and in some cases older games will be rotated out of circulation.
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You can access Funterra on any internet-connected device using a modern web browser such as Google Chrome, Apple Safari, or Microsoft Edge.
Note – some games may not load properly when using Apple Safari, we are working on this. - Mobile applications will be available in the future – stay tuned!
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You can access Funterra on any internet-connected device using a modern web browser such as Google Chrome, Apple Safari, or Microsoft Edge.
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There are three tiers of access to Funterra based on sign-in status:
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Visitor: Anyone visiting the site for the first time or returning to it who has not created a free Funterra Member account.
- Visitors may enjoy a limited selection of games. In order to save achievements and favorites, a user must create a Member account.
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Member: A user who has created a free Funterra Member account.
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Members may enjoy a limited selection of games and can also save achievements and favorites. Full access to all content requires an active subscription.
Note: Users who sign in with an existing SMART ID, usually provided by a school district, are considered part of the Member tier.
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Members may enjoy a limited selection of games and can also save achievements and favorites. Full access to all content requires an active subscription.
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Subscriber: A user who has created a free Funterra Member account and has an active Funterra subscription.
- Subscribers get full access to all games and can also save achievements and favorites.
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Visitor: Anyone visiting the site for the first time or returning to it who has not created a free Funterra Member account.
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- Visit Funterra.com/sign-up or or click the Signup link in the top right corner of the screen.
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Create a free Member account by entering your email address and creating a password.
- Note: Funterra is part of the SMART Technologies ecosystem and will send users to SMART’s sign-up wizard, which requires you to sign up through either a Google or Microsoft account provider. Follow the on-screen instructions from your account provider (Google or Microsoft) to sign in, which signs you up for a SMART ID.
- If you aren’t quite ready to subscribe, you can stop here once you’ve created a free Member account. This allows you to earn achievements and save favorites. However, full access to all games does require an active subscription.
- Confirm your subscription and proceed to payments page.
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Enter a payment method.
- Funterra accepts all major credit cards in including Visa, Discover, Mastercard, and American Express.
- As a Funterra Subscriber, you are charged once a month on the date you signed up.
- Create and confirm a PIN. This restricts your child from accessing account settings.
- Customize your child’s account by creating a display name and selecting a Monster avatar.
- Enjoy Funterra!
Manage My Account
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- To find billing and payment information sign in to your account and navigate to the Parent Settings page from the user profile drop-down menu.
- Select the My Account, My Subscription, and My Card settings to make any necessary adjustments to your billing information.
- Select Billing details to see your Funterra plan and billing history.
- Click on the date of the charge you wish to view. The link will open an invoice for that specific charge.
- You can view your Funterra billing information for up to one year. If you need billing information older than one year, please contact your financial institution.
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- As a Funterra subscriber, you are automatically charged once a month on the date you signed up.
- Your Funterra subscription is charged at the beginning of your billing cycle and can take several days to appear on your account.
- If your billing date is scheduled for a day that does not occur in every month (for example, the 31st), you will be billed on the last day of each month instead.
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Visit the Parent Settings page and select My Card. This will open an interface that allows you to enter a new credit card number.
Note: Some payment options will direct you to the provider’s website to complete the update process.
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Visit the Parent Settings page and select My Card. This will open an interface that allows you to enter a new credit card number.
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Payment method was declined
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If your bank or financial institution declined the charge:
- Check that your payment information such as postal code, security code, and expiration date are correct.
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Visit the Parent Settings page and verify the information within the My Account, My Subscription, and My Card is correct.
Note: Make sure your payment method supports e-commerce transactions.
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If your bank or financial institution declined the charge:
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Taxes
- Depending on where you live, you may be charged taxes in addition to your subscription price.
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Charged earlier than expected
- If your billing date is scheduled for a day that does not occur in a given month (such as the 31st), you'll be billed on the last day of each month instead.
- If you recently changed your billing date and within the same month there is a price change or you upgrade your plan, you could be charged earlier than expected.
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Payment method was declined
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- If you would like to cancel your subscription, go to: Profile -> Parent Settings -> Change Account Info -> Cancel Plan
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- If you would like your data deleted, please contact our support team directly.
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- If you would like to request a refund, please contact our support team directly.